Gates wrote that for impoverished countries, where "many people in those countries never get to see a doctor," AI could enable healthcare workers to be more productive with the patients they do see. In the healthcare industry, Gates wrote that AI could free up healthcare workers from certain tasks, including filing insurance claims, completing paperwork, and drafting doctor's visit notes.
"As computing power gets cheaper, GPT's ability to express ideas will increasingly be like having a white-collar worker available to help you with various tasks," he wrote.Ī digital helper to take on grunt work for healthcare workers He wrote that these AI-generated "personal agents" - equipped with vast knowledge and data on their company and industry - could also pose as resources for employees to communicate with. AI, integrated into digital work tools like Microsoft Office, could help with managing and writing emails, Gate wrote. Gates writes about how AI could be used in the workforce as a "digital personal assistant" to enhance employee productivity - an idea he previously spoke about in February. 'A white-collar worker available to help you with various tasks' In the letter, Gates elaborated on these ideas by discussing his thoughts on how AI can be used both as a tool to improve people's productivity, and how it can help improve global inequities - in the workplace, healthcare, and education. The billionaire also acknowledged in the letter concerns around artificial intelligence, including the risk that humans will misuse it, as well as the possibility of superintelligent, or "strong," AI that could "establish their own goals" as AI technology improves over time.
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